Training Events

Our recent award successes highlight why our licensee training is second to none and why our focus on providing excellent training for the licensed trade helps maximise the business potential of any pub:
The Publican Awards 2010 - Pub Company of The Year (Tenanted/Leased 200+)
“A traditional company that is modernising for the future, it is clearly in touch with its tenants, ensuring every pub has support levels to help them survive and thrive” - Judges comments
The Publican Awards 2009 - Pub Company of The Year (Tenanted/Leased 200+)
“a worthy winner of the award, thanks to their strong collaborative partnership with their licensees and the innovative ways they continued to support them during this most challenging of periods” - judges comments
BII Good Practice Recognition Scheme - Induction programme (CRISP) accredited under the GPRS programme
BII NITA 2009 - Induction Programme FINALIST
BII NITA 2007 - Induction Programme for non-managed estate WINNER
BII NITA 2005 - FINALIST
BII NITA 2004 - WINNER
Springboard Awards for Excellence 2010 - Web Award FINALIST
Springboard Awards for Excellence 2009 - Recruitment for Hospitality and Leisure sector WINNER
The Publican Awards 2004 - Regional Brewer
Bedfordshire & Luton Business Excellence Awards - Business Training Award
Charles Wells Pub Company provides professional training and qualifications that are industry recognised. They prepare licensees for all aspects of running their own pub business, help them meet statutory and legal obligations and provide ongoing development for them and their staff as they work in this exciting and vibrant industry of ours.
Training takes place in Bedford at either the Eagle Centre, adjoining the Wells and Young's Brewery, or at our own Lakeview House headquarters. Both facilities boast an unparalleled environment for your training, including air conditioned training room, on-site parking, full catering provision and excellent tutors with a great track record.
We provide a full range of learning options to suit existing licensees, their staff and anyone interested in entering the Licensed Trade for the first time. Discover the range of training available through these pages, or contact us to receive a copy of our Retailers' Academy training brochure. If you have any queries, please get in touch to talk through the most appropriate course or find out more about what you need before you run your own pub. Contact Emma Clark on 01234 244421 or email emma.clark@charleswells.co.uk.
BIIAB QualificationsBIIAB is the leading awarding body for the Licensed Retail sector and is an important part of the work of the British Institute of Innkeeping (BII) undertakes to improve standards in the licensed trade. Courses:• National Certificate for Personal Licence Holders (NCPLH) • Award In Responsible Alcohol Retailing (ARAR) • Cellar Management (ABCQ) • Pre Entry Assessment Training (PEAT) |
Charles Wells Pub Licensee Training
• Retail Induction Support Programme (CRISP) • Wine & Spirit Education Trust Foundation Certificate Course • Food Safety in Catering • Enhanced Financial Awareness course |



We offer a range of essential courses to prepare licensees for running their own pub. From the traditional training that helps you obtain your personal licence or maintain the quality of your beer right through to enhanced financial awareness, retail and online marketing, Health and Safety issues and customer service we provide the right level of training for pub licensees and their staff.